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Google cloud outage crashes Gmail and Snapchat

Google has reported an outage with its Cloud Platform that made several sites and apps inoperable in some regions on June 2nd (they’re still affected as we write this). Most of them are in-house services like Gmail, G Suite and YouTube, but this also affected Discord, Snapchat and other apps that depend on Google’s infrastructure. The issues were mostly noticeable in the US and Europe.

Google said this was “related to a larger network issue” in its status update. A Google spokesperson told Engadget that the problem involved “high levels of network congestion” in the eastern US, and that the company believed it had nailed down the “root cause” of the issue with service resuming soon.

While outages like this rarely last long, they’ve happened more than once for Google in recent months. YouTube faced downtime in October, for example, while Google’s overall services went offline in November due to a routing issue. Nest also suffered a string of outages in late 2018 and early 2019. Reliability is clearly posing something of a challenge for the company, even though there’s no one common cause.

Google in a statement said it had resolved the outage as of about 7PM Eastern. It hasn’t detailed the cause beyond what it said before, but it’s promising to conduct a “post mortem” and make “appropriate improvements” to prevent a repeat.

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